Privacy Policy
At NewOldClothes (“we,” “our,” or “us”), your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, purchase products, or interact with our services. By using our website or services, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect and process the following types of personal information:
a. Information You Provide
- Account Information: Name, email address, phone number, and billing/shipping address.
- Payment Information: Credit card details and other payment information (processed securely via third-party payment gateways).
- Order Details: Items purchased, preferences, and transaction history.
- Communications: Information you provide when contacting us, such as messages, feedback, or customer support inquiries.
b. Information Automatically Collected
- Device Information: IP address, browser type, operating system, and device identifiers.
- Usage Data: Pages visited, time spent on the site, and clickstream data.
- Cookies and Tracking Technologies: Data collected via cookies, pixels, and analytics tools (e.g., Google Analytics).
c. Third-Party Information
- Social media profiles (if you interact with us via social platforms).
- Referral data from affiliate or marketing programs.
2. How We Use Your Information
We collect and process your information to:
- Provide and improve our products and services.
- Fulfill your orders, process payments, and deliver purchases.
- Communicate with you regarding your orders, promotions, and updates.
- Personalize your shopping experience and recommend relevant products.
- Analyze website performance and improve user experience.
- Comply with legal obligations, such as fraud prevention and financial regulations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data in the following scenarios:
a. Service Providers
- Third-party providers, including payment processors, shipping companies, and marketing platforms, to perform services on our behalf.
b. Legal Requirements
- To comply with legal obligations, protect our rights, and enforce our policies.
c. Business Transfers
- In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new entity.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Enhance your browsing experience.
- Remember your preferences and settings.
- Analyze website traffic and user behavior.
You can manage cookie preferences through your browser settings.
5. Data Security
We take appropriate measures to protect your data from unauthorized access, alteration, or disclosure. These measures include:
- Secure Sockets Layer (SSL) encryption.
- Regular monitoring of our systems for vulnerabilities.
- Restricted access to sensitive information.
Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of your personal data.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your data (subject to legal obligations).
- Restriction: Limit the processing of your data.
- Opt-Out: Unsubscribe from marketing communications.
- Data Portability: Receive your data in a machine-readable format.
To exercise these rights, contact us at cs@newoldclothes.com.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices. Please review their policies before providing any personal information.
8. Children’s Privacy
Our website is not intended for individuals under 18 years of age. We do not knowingly collect personal data from children. If we discover such data, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page with a revised “Last Updated” date. Continued use of our services signifies acceptance of the updated terms.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
cs@newoldclothes.comNewOldClothes